The leadership of Janata Bank PLC descended upon Rangpur today, delivering a clear and sharp message to its regional managers: Stop the bad loans, and start reading your customers. During the Divisional Branch Managers’ Conference, Chairman Muhammed Fazlur Rahman CSP laid out a no-nonsense strategy for lending. His core directive wasn’t just about collateral or paperwork; it was about psychology: Managers must assess a customer’s genuine “will to repay” before handing out a loan. The focus, he stressed, must be on identifying truly good customers and ensuring every penny is…
Read MoreNo More Bad Debts: Janata Bank Chief Orders Managers to ‘Read the Customer’s Mind’
